Kofi Kapito, Chief Executive Officer of the Ghana Consumer Protection Agency (CPA), believes that everyone must pay their utility bills in order for service providers to operate effectively and efficiently.
According to him, no one, not even the president of the republic, should be exempt from paying water and electricity bills.
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That, according to him, is standard practice in other jurisdictions.
Kofi Capito expressed concern about the technical and commercial losses reported by some service providers during a stakeholder engagement organized by the Public Utilities Regulatory Commission (PURC) on tariff adjustment proposals tabled by service providers.
For him, the failure on the part of Ghanaians to pay their utility bill coupled with the service provider’s inability to recover those monies, is a crippling factor for the efficiency of the service delivery.
He expressed worry how some state agencies and individuals are reluctant to pay their utility bills.
Kofi Kapito was particularly concerned about the Electricity Company of Ghana (ECG), which has proposed 148% tariff increment from 2022 to 2027, part of which was due to technical and commercial losses incurred.
